Post 9/11 Female Veteran
Depression, anxiety & PTSD, Traumatic Brain Injury (TBI) with seizures, Lower back/extremities pain, Weight management
Strength of Evidence
Human Factors Engineering (HFE), Office of Health Informatics, Veterans Health Administration
Meghan strives to make a difference. She wants to be healthy so that she can accomplish her life goals.
Mid 30s, Married
VAMC (primary care) CBOC (mental health)
96% Disability Rating
Priority Group 1
In the diagram above, individuals that are darker, larger and closer to Meghan are more important to her than individuals that are smaller, lighter and farther away.
“I want to be a career person and I want to accomplish things and feel like I’m contributing to society, my community, and my family.”
My Use of VA Services
- My HealtheVet: secure messaging, blue button, Rx refill
- Veterans Crisis Line (via text messaging)
- PTSD Coach and Parenting2Go
- VA mental health counseling services
- Emergency Department
My Health Issues
- Depression, anxiety, and PTSD
- Traumatic Brain Injury (TBI) with seizures
- Lower back/extremities pain
- Weight management
- Make it easy for me to send my provider information
- Coordination with neurology and psychiatry
- Time management (help me with my appointments and don’t waste my time)
My Technology Pain Points
- VA websites are not optimized for mobile use
- WiFi is not always available at VHA facilities
- Can’t upload my personal health data to the VA
My Technology Devices
- iPhone (Smartphone-health & productivity apps)
- MacBook (Personal Laptop)
- iPad Mini (Tablet-lots of kid apps)
- Fitbit Charge (Fitness Tracker Wristband)
Meghan joined the Navy after graduating high school in the summer following 9/11. She deployed to Afghanistan as an individual augmentee with the Combined Forces Command Afghanistan. It was there that she suffered a head injury when the truck in front of hers in a convoy was struck by an RPG, the resulting explosion causing her truck to flip. However, her best friend was not as lucky and died in the attack. Meghan advanced to the rank of Yeoman First Class before leaving the service; she and her first husband divorced near the end of her second enlistment.
After a couple of years, she married a Navy Senior Chief. Meghan is a full-time mom for her three children. Still haunted by seeing her best friend killed, she sees a Mental Health Counselor at a VA Outpatient Clinic. Her new husband loves her and her children. She is taking a two year break from her career to get her youngest stabilized but plans to return to work after that.
My Components of Health and Proactive Well-being
This describes Meghan’s relative health and well-being attitudes.