Kristen, NP – Quality, Safety, and Value Analyst

Kristin has been with the VA for six years, MANAGER after serving as a nurse in the military. She currently works as a Quality, Safety and Value Analyst at the VA Healthcare System. She prides herself on being organized and devotes a lot of time to making her job efficient. She rarely, if ever, interacts with patients, but she does analyze clinical patient data. She is familiar with Patientcentered Care approaches although they don’t impact her job very much. It frustrates her that it often takes too long to get the information she needs from the VA systems and that there is inadequate tech support when she does need assistance. Most of her work is done via phone, email and EHR systems such as her local installation of VistA.

Outside of work, she is very active in her church and has a large group of friends. Because she spends all day with a computer, she makes extensive use of her smart phone when not at work. She uses several apps, including one that syncs with her Jawbone fitness tracker. She has a Facebook account but is not too enamored with social media and rarely uses it.