The UX Guide supports contributions from the different roles and perspectives essential for a human-centered health IT projects; this includes UX and human factors professionals, project team members, Clinical Informaticists, and VA clinicians. The inclusion of these various perspectives enables better communication and cooperation among the stakeholders of human-centered design.
If you are a UX professional, a human factors engineer, or a Clinical Informaticist you can supplement the HCD Methods Library by providing resources and materials that you have found useful in project work. You can also submit scenarios and personas from previous health IT projects that may be useful to other project teams.
Journey Map Development (Pilot)
Pilot the development and use of Journey Maps to represent current-state and future-state Veteran experiences with VA health services. This effort is intended to inform project teams of the value, limitations, and requirements for developing Journey Maps.
Resource Collection for Human Centered Activities
Collect resources available to VA project teams for use in human-centered activities. Resources and materials are being evaluated and organized (in the HCD Methods Library) to encourage their use in the design and assessment of VA health systems.
Supplementation of UX Guide Libraries
Supplement the UX Guide Libraries with evidence-based scenarios and personas developed within and outside VA. Artifacts are collected and evaluated for suitability in the design and assessment of VA health systems.